Spruce Privacy Policy

Last Revised: 2/23/2021

Spruce (“Spruce,” “we,” or “us”) respects your privacy. This Privacy Policy describes the types of information we may collect from you when you visit all Spruce-owned websites including www.sprucespa.com, or use our other products and services that include an authorized link to this Privacy Policy (collectively, the “Services”), how we use the information we collect, with whom we share it, how we protect it, and the choices we offer you regarding our collection and use of such information.

1. INFORMATION WE COLLECT

We may collect personal information about you, meaning information that can uniquely identify you, from various sources, such as:

  • Directly from you when you use the Services, such as when you register for an account, access certain features or content, or make an appointment;
  • Social networks through which you may access the Services or otherwise interact with us; and
  • Our affiliates, service providers, business partners, and other third parties.

The personal information we collect about you may include, without limitation:

  • Contact information, such as name, postal address, email address, and phone number;
  • Demographic information, such as age, date of birth, gender, and postal code;
  • Login information, such as username, password, and security questions and answers;
  • Payment and financial details, such as payment card number, expiration date, authentication code, and billing address; and
  • Health information, as governed by our Notice of Privacy Practices HIPAA Notice of Privacy Practices.

In addition, if you access and use the Services on a mobile device and your mobile device’s settings allow it, we may collect information about your location. Please see the “Your Choices” section below for information regarding how to limit the location information that we may collect when you access and use the Services on a mobile device.

We may enable you to log into the Services using a social media account. Social media networks operate independently from Spruce, and we are not responsible for social media networks’ interfaces or privacy or security practices. Please refer to the privacy settings of the applicable social media platform or application to determine how you may manage the interactivity between Spruce and your social media account.

When you use the Services, we may also collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information about actions of the user opening the page or email containing the beacon back to a web server. We may also use third-party analytics tools (such as Google Analytics) that collects information about use of the Services and user traffic. The information we collect by automated means may include, without limitation: · Information about the devices you use to access the Services (such as the IP address and the type of the device, operating system, and web browser);

  • Dates, times, and duration of use of the Services; and
  • Information on actions taken when using the Services (such as page views and website navigation patterns).
  • The information we collect automatically is statistical data and does not include personal information. It helps us to improve and personalize our Services, including by enabling us to identify and authenticate users.

2. HOW WE RESPOND TO DO NOT TRACK SIGNALS

Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services. At this time, the Services do not respond to the preferences you may have set in your web browser regarding such collection of your information, and the Services may continue to collect information in the manner described in this Privacy Policy.

3. THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Some content or applications available through the Services, including advertisements, may be served by third parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Services, such as your IP address, pages you visit, and when you view a page or open an email in which a tag is embedded. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content and for other purposes. We do not control these third parties’ tracking technologies or how they may be used. The information practices of these third parties are governed by their own privacy policies and are not covered by this Privacy Policy. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

4. HOW WE USE THE INFORMATION WE COLLECT

We may use information we obtain about you to:

  • Process appointments you place and complete other transactions you have requested using the Services, and provide you with products and services you request;
  • Send you information or materials you request;
  • Maintain a record of your transactions using the Services;
  • Respond to your questions and comments and provide customer support;
  • Communicate with you about our products, services, offers, and promotions and third-party products and services that may be of interest to you;
  • Operate, evaluate, and improve our business and the products and services we offer;
  • Analyze and enhance our marketing communications and strategies;
  • Analyze trends and statistics regarding use of the Services and transactions conducted using the Services;
  • Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure;
  • Enforce our agreements; and
  • Comply with applicable legal requirements and industry standards.

We may combine the information we collect with information we receive from our business partners and other third parties. We may use that combined information to enhance and personalize your experience with us, to communicate with you about products, services, and events that may be of interest to you, for promotional purposes, and for other purposes described in this Privacy Policy.

We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

5. DISCLOSURE OF INFORMATION

We may disclose aggregated information about our users without restriction. We may disclose personal information about you:

  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • To enforce or apply our agreements;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Spruce, users of the Services, or others;
  • To third parties to market their products or services to you; and
  • With your consent.

We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.

6. DATA SECURITY

We have implemented measures intended to protect your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Please note that the electronic transmission of information is not completely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that such measures will always be sufficient or effective. Any transmission of personal information is at your own risk.

7. YOUR CHOICES

We offer you the following choices about the information we collect from you and how we communicate with you:

Cookies

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Services.

Promotional Communications

If you have received a promotional email from us, you can also opt out of receiving future promotional emails from us contacting us.

Location Information

If you access our Services using a mobile device, you may adjust the settings on your mobile device to allow or prevent the sharing of location information. For example, you can disable “Location” (or “Location Services” on iOS-based devices) on your mobile device to prevent sharing your location information with us. Please refer to instructions provided by your mobile service provider or the manufacturer of your mobile device to learn how to adjust your mobile device settings. Please note that if you disable the sharing of location information, you may be unable to access some features of our Services that are designed for mobile devices.

Third-Party Tracking

Although we do not control third parties’ collection or use of your information to serve interest-based advertising or other targeted content, a number of these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted advertisements from members of the Network Advertising Initiative by visiting http://www.networkadvertising.org/choices.

8. ACCESSING AND CHANGING YOUR INFORMATION

You can review and change the personal information associated with your account by sending us an email to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

9. YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits users of our Services who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us.

10. CHILDREN UNDER THE AGE OF 13

The Services are not directed to, and we do not knowingly collect or solicit personal information from, children under the age of 13. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us.

11. CHANGES TO OUR PRIVACY POLICY

We reserve the right to update or change this Privacy Policy at any time. If we make a material change to our Privacy Policy, we will provide notice to you posting on our website that our privacy practices have changed and will provide a link to the new policy. In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new or different use. The date this Privacy Policy was last revised is at the top of this page. We encourage you to review this Privacy Policy periodically to check for any updates or changes.

12. DATA TRANSFERS

We are based in the State of Utah in the United States. When we obtain information about you, we may transfer, process, and store such information outside of the country in which you reside, including in the United States. By using the Services, you consent to the transfer to and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside. Where we use third party service providers to assist us, your personal information may also be stored in accordance with their practices and procedures.

13. CONTACT US

If you have any questions about this Privacy Policy or our information practices, please call us at (385) 645-6137 or email us at [email protected]

See what people are saying

Testimonials

It was such a pleasure to have Stephanie do my procedures, she took a very professional and insightful approach and explained how everything works together.
Martha Levy
Martha Levy
23:23 23 Nov 22
Incredible price for such skilled providers. New building, incredible environment with natural light and plants etc. i would recommend time and time again!
Sarah Parke
Sarah Parke
18:03 07 Nov 22
Awesome 👌
David walker
David walker
21:25 26 Oct 22
Heather was great! Didn’t feel it at all…and I’m going back again for more! :-)
Launnee Symes
Launnee Symes
02:44 16 Oct 22
Fantastic spa
Stephanie Santariga
Stephanie Santariga
18:23 13 Oct 22
Stephanie is the best! She really takes time to listen to your needs instead of rushing you into a treatment.
Katy Alder
Katy Alder
21:28 05 Oct 22
My hydrofacial was a great first experience. My skin felt great and glowed the rest of the day!
Becky Ward
Becky Ward
13:17 29 Sep 22
Felt so comfortable coming here, everyone is welcoming and friendly. Heather did my botox and she was great at explaining all the options and educating me and making me a part of everything she was doing. Also got lashes w Angelina and I could not be happier she did an amazing job!! Will be back many times over !! Thank y’all so much!!
Jennifer Benning
Jennifer Benning
18:19 21 Sep 22
Love the IV’s!
Ilene Overall
Ilene Overall
23:16 08 Sep 22
Heather is amazing! She takes time to make sure you are on the same page and going to be happy. Also very knowledgeable in what to do or not to do.
melissa little
melissa little
00:59 12 Aug 22
Had a lip injection service done, and it was amazing!! They were so informative and made me feel so comfortable during the process!!
Chloe Gertge
Chloe Gertge
23:56 19 Jul 22
Heather does the best Botox. She’s done my injections since I moved to Utah so I’ve had 4 treatments from her. I’ve had Botox from other people in the past but they weren’t as knowledgeable on tricks you can do with Botox like eyebrow lifts. Highly recommend. She makes me look amazing. She uses dysport because it works faster and comes with less headache for me. Highly recommend!
Jade
Jade
17:51 12 Jul 22
NAD+ Therapy. They were amazing! The shop was beautifully kept and my nurse was exceptionally trained and a great conversationalist. I went in for a single procedure and ended up buying a 5-pack. I may go back today.
Joel Johnson
Joel Johnson
16:38 17 Jun 22
Staff I have met have been always cheerful and gracious hosts. Jill’s electrolysis has been outstanding!
Richard Phillips
Richard Phillips
13:24 16 Jun 22
Went for a hydra facial! Amazing experience. The spa is super cute and my skin looked amazing after!!!!
Chelsey McAlpin
Chelsey McAlpin
01:39 18 May 22
Jill is amazing!!!! She is professional, warm and skilled. I’m very pleased with her work! I’m grateful I found her and highly recommend her to anyone. Thanks Jill!!
Jan O
Jan O
18:32 04 May 22
Angela is the best. She is very honest and won't offer services that you won't benefit from. Heather does amazing work! Can't wait to come back!
Dr Kinu Tanaka
Dr Kinu Tanaka
23:49 03 May 22
I was recommended this place by a friend. I was experiencing an extremely frustrating constant lower eyelid twitch that wouldn’t go away due to stress. After checking with several doctors prior, they were unsure how to help the spasm. Heather K. was amazing and knew exactly how to help and made all the difference. I highly recommend this place and Heather!
Beckie Buchanan
Beckie Buchanan
15:16 03 May 22
Heather thank you for everything you do for me!!! I will always make the 8 hour drive just to see you!!!!
April Smith
April Smith
19:40 30 Apr 22
Gorgeous space. Great service!
Vanessa Ramirez
Vanessa Ramirez
14:45 30 Apr 22
Staff is nice and welcoming. They do a great job and listen to your needs. It is one of my favorite aesthetic places to go to.
Callie Peterson
Callie Peterson
23:20 28 Apr 22
I came to see Heather at Spruce for injections after having subpar experiences at other med spas, and I cannot recommend her enough. I trust her expertise and I’ve never been happier with my results. So happy to have found both Heather and Spruce. Bonus points for location in Millcreek.
Rachel Brown
Rachel Brown
23:18 28 Apr 22
I can not say enough good things about Spruce and Heather! Heather performed jaw contour as well as neck dissolver and the results have been AMAZING. The entire staff at Spruce is very friendly and inviting. I would 100000% recommend their services.
Matthew Cardon-Bystry
Matthew Cardon-Bystry
16:11 27 Apr 22
I love me some Spruce Aesthetics. The facility is gorgeous!!! Everyone is super friendly and knowledgeable. Heather did my PDO threads and I'm very happy with my results. She's a Rockstar with threads!
Lyndsey Hotmer
Lyndsey Hotmer
16:17 25 Apr 22
Originally from CA and i have gone to several similar beauty bar Spruce is an amazing place, brand new, cutting edge methods, excellent service and team. Heather is most excellent for botox and filler, best ever.
Myriam Mosser
Myriam Mosser
15:53 02 Apr 22
Angela at the front desk was so helpful! I walked in without an appointment and was able to have a consultation for something I’ve been thinking about for a long time and quick vitamin shots! Their pricing is great, tons of amazing packages available. Highly recommend coming here. Heather and Stephanie were so knowledgeable, I felt very confident and happy with their training and background. Thank you!
Heather Angell
Heather Angell
21:49 23 Mar 22
I feel like I have found my spa “home”. They were so sweet and made it more personal instead of a visit to the dr. Heather was a absolutely AMAZING! 🤩
Alana Foster
Alana Foster
00:12 16 Mar 22
Awesome services and overall excellent experience!
Kathryn Sorber
Kathryn Sorber
21:58 10 Feb 22
Soooo good!!So nice!So kind!Professional.
Bobbie Jo Benegas
Bobbie Jo Benegas
17:02 09 Feb 22
Love Spruce and the amazing women that run it! Beautiful, inviting space. I received great recommendations regarding the services I needed and felt that they listened to and addressed the concerns I had with my skin. I’ve had micro needling, Dysport, Laser resurfacing, and the Vitamin infusions.
Lori Colby
Lori Colby
05:40 28 Jan 22
Spruce was great! The staff is so friendly and they go above and beyond in everything they do. They gave me great advice about other services without being pushy and answered all my questions thoroughly. You get excellent quality of service and you leave feeling good about yourself too!
Alba Fonseca
Alba Fonseca
05:30 28 Jan 22
Spa is beautiful, clean and calm. The staff is really friendly. Had the vitamin IV and B-12 shot to help jump start my New Years goals. If you haven’t tried them, it’s a must! Will be going back.
Mandy Kirby
Mandy Kirby
03:28 28 Jan 22
Overall amazing! Very professional with amazing and kind staff!
Joyce Crosby
Joyce Crosby
23:43 27 Jan 22
Definitely recommend! Very professional all around!
Carolyn G
Carolyn G
23:41 27 Jan 22
Angela was very professional, welcoming and helpful at the front desk. Including, the help she provided with her spanish speaking. Everyone was very welcoming. Loved this place!!
Lola Rivera
Lola Rivera
23:29 27 Jan 22
Angela was very helpful at the counter. 10/10👍
Kimberlin Christenson
Kimberlin Christenson
23:28 27 Jan 22
Love the atmosphere and staff. Very professional and clean.
Marcie Tiffany
Marcie Tiffany
22:10 27 Jan 22
Great place for Vitamin infusions! Will go back soon. Great staff. Front desk girl was great! Very nice.
david foks
david foks
19:40 27 Jan 22
When I am needing to get a Laser Treatment done this is the place for me! Angela has helped me in the past and continues to be an amazing and helpful person!
Jacob Reynolds
Jacob Reynolds
19:25 27 Jan 22
I love Angela!!!! She is very knowledgeable and professional. I felt very comfortable talking with her and she was very welcoming. I can’t wait to come back
Tami Bayles
Tami Bayles
05:56 27 Jan 22
I came in for a facial & as a guy I was a bit nervous since this was my first time, but ciana made everything so easy and she did such a great job! The spa was very nice & clean. I’ll definitely be back!
Zach Richardson
Zach Richardson
18:42 26 Jan 22
Angela and Heather were simply AMAZING! Everyone is so sweet. Having my mom only speak Spanish, Angela was so great. She is knowledgeable and makes you feel at home.
nayeli chavez
nayeli chavez
17:20 26 Jan 22
PS- I am a guy, and I am SO glad I found this place and Ciana Ayers. Her IG is "theskinfluencer". Her work is AMAZING, subtle, tasteful and natural. She is an absolute joy and after seeing her work and reading reviews I felt totally comfortable giving her complete control and trusting her recommendation. If you looking to stay completely natural looking and want to get into the hand of a complete professional, I couldn't recommend her more.
Carter Savage
Carter Savage
05:40 26 Jan 22
Amazing service. Definitely recommend!
Cambri Anderson
Cambri Anderson
01:45 26 Jan 22
Had my eyebrows shaped & tinted. They look great! Very pleased with every aspect of my service. Highly recommend.
Robin Saunders
Robin Saunders
23:41 18 Nov 21
Absolute best spa!!! Heather is amazing! I went to get my lips filled! She does an amazing job and gives great advice on all services! I will continue to see her!!!!
Jes Nalley
Jes Nalley
17:54 31 Oct 21
I went to see Caitlin for hyperhidrosis in my armpits. For those if you that don't know what that is, it means that you sweat. A lot. I would get heat rashes all the time and it seemed like an endless cycle of rashes from sweat and not being able to use deodorant and getting more rashes.Caitlin explained what having a neurotoxin injection such as Botox or Dysport could do for me. She graphed out my underarms and calculated the best concentration of neurotoxin for maximum effect. She also made sure I was numb and comfortable the whole time.I have some unusual allergies and Caitlin made sure to have a brand of neurotoxin I wasn't allergic to.After about 5 days I noticed a difference. After about 2 weeks I was hardly sweating at all! My rashes are gone and my skin is so much happier.I would give this more than 5 stars if that were possible.
Lexi Hendrix
Lexi Hendrix
23:10 29 Oct 21
Went in for a Hydro Facial with Ciana, feeling wonderful! My face is very soft and feels great. Didn't realize how much dirt was in my skin until she showed me what she extracted. Will definitely go in again.
Perry Layne
Perry Layne
19:50 22 Oct 21
Beautiful space and Ciana is amazing. My skin has totally changed since going to her!
sara kienke
sara kienke
00:34 06 Oct 21
I have been dealing with the after affects of Bells Palsy and facial paralysis for over 15 years and was initially referred to a plastic surgeon for treatment through Dysport. After a few years and 2 different Dr's who were skilled in dealing with my problem, I made an appt with Heather because of a scheduling conflict and am so glad I did. I have been going to her ever since. Heather comes so highly recommended because she takes the time to listen to your concerns and desired outcome and then has the incredible skill of knowing how to achieve it. She is a truly skilled artist. With Dysport and facial paralysis, each appt requires a new assessment as I slowly regain some facial movement on the right side of my face. Heather has stuck with me each time listening to me and then working with me to move forward. She also makes me come back for my 2 week check up so she can see how everything looks and make adjustments as necessary.I appreciate not only her talent but also her empathy and willingness to understand my anxiety about facial paralysis. I have never felt rushed or ignored and I appreciate that she respects my desire to look as natural as possible and not overdone.If you are looking for someone who knows what she is doing, definitely make an appt with Heather.
Lauren Anderson
Lauren Anderson
18:44 05 Oct 21
I love Steph at Spruce spa! She is so friendly and professional. She takes the time to answer all my questions, but also works quickly and efficiently and is mindful of my budget.
Emily Bess
Emily Bess
03:19 27 Sep 21
My services were provided by Stephanie and she was wonderful! She made me feel comfortable and explained my procedure thoroughly. It's obvious that she really knows her stuff. And I'm really happy with my results. The facility is clean and welcoming and they were right on time. Overall my experience was a delight! I'll be back for sure.
Jennifer LaFeber
Jennifer LaFeber
22:35 16 Sep 21
My experience at Spruce was wonderful. Steph was amazing.
Mandy Fuhriman
Mandy Fuhriman
02:55 16 Sep 21
Vitamin infusion. Stephanie explained what the “cocktail” included, what results I might expect, how long it would take and then she accomplished a painless needle insertion! She also took some time to just chat. I will return!
Diane Ward
Diane Ward
14:24 15 Sep 21
I had such a great experience with Spruce! Everyone that I met there was so kind and professional. Very impressed with what I saw.
EsDee Larsen
EsDee Larsen
22:05 08 Sep 21
Ciana is the best, she uses high quality products for her facials and my skin is always glowing when I leave. I love spruce spa too, it’s clean, beautiful, and feels very high end
Kimber Jaynes
Kimber Jaynes
15:31 08 Sep 21
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