Spruce Privacy Policy

Last Revised: 2/23/2021

Spruce (“Spruce,” “we,” or “us”) respects your privacy. This Privacy Policy describes the types of information we may collect from you when you visit all Spruce-owned websites including www.sprucespa.com, or use our other products and services that include an authorized link to this Privacy Policy (collectively, the “Services”), how we use the information we collect, with whom we share it, how we protect it, and the choices we offer you regarding our collection and use of such information.

1. INFORMATION WE COLLECT

We may collect personal information about you, meaning information that can uniquely identify you, from various sources, such as:

  • Directly from you when you use the Services, such as when you register for an account, access certain features or content, or make an appointment;
  • Social networks through which you may access the Services or otherwise interact with us; and
  • Our affiliates, service providers, business partners, and other third parties.

The personal information we collect about you may include, without limitation:

  • Contact information, such as name, postal address, email address, and phone number;
  • Demographic information, such as age, date of birth, gender, and postal code;
  • Login information, such as username, password, and security questions and answers;
  • Payment and financial details, such as payment card number, expiration date, authentication code, and billing address; and
  • Health information, as governed by our Notice of Privacy Practices HIPAA Notice of Privacy Practices.

In addition, if you access and use the Services on a mobile device and your mobile device’s settings allow it, we may collect information about your location. Please see the “Your Choices” section below for information regarding how to limit the location information that we may collect when you access and use the Services on a mobile device.

We may enable you to log into the Services using a social media account. Social media networks operate independently from Spruce, and we are not responsible for social media networks’ interfaces or privacy or security practices. Please refer to the privacy settings of the applicable social media platform or application to determine how you may manage the interactivity between Spruce and your social media account.

When you use the Services, we may also collect certain information by automated means, such as cookies and web beacons. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag, or clear GIF, is used to transmit information about actions of the user opening the page or email containing the beacon back to a web server. We may also use third-party analytics tools (such as Google Analytics) that collects information about use of the Services and user traffic. The information we collect by automated means may include, without limitation: · Information about the devices you use to access the Services (such as the IP address and the type of the device, operating system, and web browser);

  • Dates, times, and duration of use of the Services; and
  • Information on actions taken when using the Services (such as page views and website navigation patterns).
  • The information we collect automatically is statistical data and does not include personal information. It helps us to improve and personalize our Services, including by enabling us to identify and authenticate users.

2. HOW WE RESPOND TO DO NOT TRACK SIGNALS

Your web browser may let you choose your preference as to whether you want to allow the collection of information about your online activities over time and across different websites or online services. At this time, the Services do not respond to the preferences you may have set in your web browser regarding such collection of your information, and the Services may continue to collect information in the manner described in this Privacy Policy.

3. THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Some content or applications available through the Services, including advertisements, may be served by third parties. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use the Services, such as your IP address, pages you visit, and when you view a page or open an email in which a tag is embedded. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content and for other purposes. We do not control these third parties’ tracking technologies or how they may be used. The information practices of these third parties are governed by their own privacy policies and are not covered by this Privacy Policy. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

4. HOW WE USE THE INFORMATION WE COLLECT

We may use information we obtain about you to:

  • Process appointments you place and complete other transactions you have requested using the Services, and provide you with products and services you request;
  • Send you information or materials you request;
  • Maintain a record of your transactions using the Services;
  • Respond to your questions and comments and provide customer support;
  • Communicate with you about our products, services, offers, and promotions and third-party products and services that may be of interest to you;
  • Operate, evaluate, and improve our business and the products and services we offer;
  • Analyze and enhance our marketing communications and strategies;
  • Analyze trends and statistics regarding use of the Services and transactions conducted using the Services;
  • Protect against and prevent fraud, unauthorized transactions, claims, and other liabilities, and manage risk exposure;
  • Enforce our agreements; and
  • Comply with applicable legal requirements and industry standards.

We may combine the information we collect with information we receive from our business partners and other third parties. We may use that combined information to enhance and personalize your experience with us, to communicate with you about products, services, and events that may be of interest to you, for promotional purposes, and for other purposes described in this Privacy Policy.

We also may use the information we obtain about you in other ways for which we provide specific notice at the time of collection.

5. DISCLOSURE OF INFORMATION

We may disclose aggregated information about our users without restriction. We may disclose personal information about you:

  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
  • To enforce or apply our agreements;
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Spruce, users of the Services, or others;
  • To third parties to market their products or services to you; and
  • With your consent.

We also reserve the right to transfer your personal information to a buyer or other transferee in the event of a merger, divestiture, restructuring, reorganization, dissolution, sale, or other transfer of some or all of our assets. Should such a sale, merger, or transfer occur, we will use reasonable efforts to direct the transferee to use your personal information in a manner that is consistent with our Privacy Policy.

6. DATA SECURITY

We have implemented measures intended to protect your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. Please note that the electronic transmission of information is not completely secure. We cannot guarantee that the security measures we have in place to safeguard personal information will never be defeated or fail, or that such measures will always be sufficient or effective. Any transmission of personal information is at your own risk.

7. YOUR CHOICES

We offer you the following choices about the information we collect from you and how we communicate with you:

Cookies

Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all of the features of the Services.

Promotional Communications

If you have received a promotional email from us, you can also opt out of receiving future promotional emails from us contacting us.

Location Information

If you access our Services using a mobile device, you may adjust the settings on your mobile device to allow or prevent the sharing of location information. For example, you can disable “Location” (or “Location Services” on iOS-based devices) on your mobile device to prevent sharing your location information with us. Please refer to instructions provided by your mobile service provider or the manufacturer of your mobile device to learn how to adjust your mobile device settings. Please note that if you disable the sharing of location information, you may be unable to access some features of our Services that are designed for mobile devices.

Third-Party Tracking

Although we do not control third parties’ collection or use of your information to serve interest-based advertising or other targeted content, a number of these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted advertisements from members of the Network Advertising Initiative by visiting http://www.networkadvertising.org/choices.

8. ACCESSING AND CHANGING YOUR INFORMATION

You can review and change the personal information associated with your account by sending us an email to request access to, correct, or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

9. YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section § 1798.83 permits users of our Services who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us.

10. CHILDREN UNDER THE AGE OF 13

The Services are not directed to, and we do not knowingly collect or solicit personal information from, children under the age of 13. If we learn we have collected or received personal information from a child under the age of 13, we will delete that information. If you believe we might have any information from or about a child under the age of 13, please contact us.

11. CHANGES TO OUR PRIVACY POLICY

We reserve the right to update or change this Privacy Policy at any time. If we make a material change to our Privacy Policy, we will provide notice to you posting on our website that our privacy practices have changed and will provide a link to the new policy. In the event we make a material change to how we use your personal information, we will provide you with an opportunity to opt out of such new or different use. The date this Privacy Policy was last revised is at the top of this page. We encourage you to review this Privacy Policy periodically to check for any updates or changes.

12. DATA TRANSFERS

We are based in the State of Utah in the United States. When we obtain information about you, we may transfer, process, and store such information outside of the country in which you reside, including in the United States. By using the Services, you consent to the transfer to and processing and storage of your information in countries outside of your country of residence, which may have different data protection laws than those in the country where you reside. Where we use third party service providers to assist us, your personal information may also be stored in accordance with their practices and procedures.

13. CONTACT US

If you have any questions about this Privacy Policy or our information practices, please call us at (385) 645-6137 or email us at [email protected].

See what people are saying

Testimonials

I had a great experience with Stephanie, she is beautiful and so knowledgeable and a great injector. I can’t wait to go back and see her again!
Sarah Steele
Sarah Steele
19:46 04 Dec 24
The staff at Spruce (Cory, Lauren, Alex, Sarah, Stephanie, & Brooklyn) put me at ease every time I come in and I feel like the best version of myself when I leave. Spruce is part of wellness routine in every part of my life. They are seriously the best.
Barbara Melby
Barbara Melby
17:19 08 Jul 24
If you are looking for the best hydrafacial, look no further! Alex was amazing. She really took her time with my intake, even switched up a couple things to address the needs that she saw. She took her time with my facial, was lovely to talk to, and recommended follow up treatments specific to my skin. I will definitely be back!
Trish Toro
Trish Toro
21:30 27 Jun 24
Cory is amazing. I come in for Botox and it’s always such a great time and I love the results!
Zofia Peacock
Zofia Peacock
23:58 30 May 24
Amazing team and environment! Always so pleased with my treatment outcome. Beautiful office. Highly recommend!!
Ashley Newton
Ashley Newton
18:13 26 Apr 24
Love this Clinic!! Beautiful people and even better service 🥳🥳🥰🥰
Melissa D. Tapia
Melissa D. Tapia
03:00 20 Apr 24
Fabulous qualified medical professionals Excellent flexibility and great advice ( but not at all pushy) for the numerous treatments they offer.
elizabeth Goodwin
elizabeth Goodwin
21:02 08 Apr 24
Excelente servicio, el edificio hermoso, ambiente agradable. Cory me llevo de la mano en cada paso y me sentí súper bien con el proceso estético.
Bellos
Bellos
20:20 01 Apr 24
Love Spruce Spa! Everyone who works there is truly amazing and the results are even better!
Megan Wessman
Megan Wessman
15:16 29 Mar 24
Cory is knowledgeable and takes time to explain and help you understand everything involved in services. Great service and everyone is friendly and inviting.
Jessica Javier
Jessica Javier
10:51 28 Mar 24
Alex did an amazing job on my facial. She was super friendly and knowledgeable. I walked out feeling very relaxed and glowing. I would definitely recommend.
Cheryl Dunne
Cheryl Dunne
16:15 22 Mar 24
Best spa ever! Did a facial & laser hair reduction. Clean, pretty, good price. Highly recommend.
Madison Reid
Madison Reid
00:33 22 Mar 24
Alex is the best and I will go to her over and over again for all my esthetic needs!
Alisha Stephens
Alisha Stephens
01:40 20 Mar 24
It was my first time getting Botox and Cory was very helpful and enthusiastic! He made me feel confident and comfortable. I can’t wait to see the results and come back for more!
Maddie Villano
Maddie Villano
21:13 14 Mar 24
best experience ever!! each time i go it’s always so welcoming. Cory is the best!!!
Emily Norman
Emily Norman
19:29 07 Mar 24
This place is the absolute BEST! It’s such a clean and inviting space. I’ve seen Alex for hydrafacials- she’s so kind, knowledgeable and amazing at what she does! She really takes time to help address and help any concerns I have. Highly recommend!
Sierra Rankow
Sierra Rankow
02:49 01 Mar 24
Sarah is amazing, best hydrafacial I’ve ever had. My skin looks and feels so much better, I glow now!
Laura Forsgren
Laura Forsgren
19:29 26 Feb 24
Cory is fantastic. So knowledgeable, and very capable. He helps you understand and determine exactly what's right for your needs. The spa is beautiful and everyone is incredibly friendly.
Heather Dumas
Heather Dumas
02:02 23 Feb 24
Love Alex and Cory! Everyone here is very friendly.
Telar McClure
Telar McClure
19:24 22 Feb 24
What an awesome place and staff! My first impression walking in was like “wow, this is really cute and bright I love the decor and ambiance!” I also love all the services they have! I use to work with Cory and when I found out he worked here was like Yes! I know he does amazing work, I’ve seen it I’m booking an appointment! With that said my before and after with Xeomin looks night and day! I am loving my results. The confidence I have going on there and Cory being my injector feels so good! He definitely knows the proper amounts and placements for each injection! If you are new to this luxury or need a new place this is it! Ask for Cory!! He’s the 💣 🔥
Christine Roe
Christine Roe
23:59 31 Jan 24
I absolutely love this place. The staff are amazing. They have the coolest little things you can buy as well. Their customer service is on point!! I never write reviews but I just had to for them. As soon as you walk in, Alex is there with her beautiful smile and she is so sweet. Love my nurse injectors Lauren and the blonde nurse…I forgot her name. Love them both so much!!!
The Cardonas
The Cardonas
19:29 10 Jan 24
They make me feel so comfortable! Thank you.
nanka sichinava
nanka sichinava
18:04 06 Jan 24
This was my first time getting anything done and I’m so happy I went with Spruce! I had Alex for a micro needling treatment and she was just amazing. The whole staff made me feel so comfortable. Highly suggest coming here!
Jessie Luke
Jessie Luke
20:06 20 Dec 23
I love Spruce, the atmosphere is calm, bright, and beautiful and everyone who works there is very kind and helpful. They’re efficient, professional, and welcoming. They are responsive via text which I love. Highly recommend!
Machelle Vanderhoeven
Machelle Vanderhoeven
14:18 26 Aug 23
Loved my experience at Spruce! Alex was fantastic and did an amazing job on my brow wax and tint. 5 stars easily!
Taylor Schefstrom
Taylor Schefstrom
20:33 23 May 23
I haven’t had a facial in over 15 years and today I had one from Alex and it was amazing. She was patient and explained her process thoroughly and was so great at what she does. I will definitely be back and I definitely will go see her again!
Michelle Bagley
Michelle Bagley
19:32 25 Apr 23
My services were provided by Stephanie and she was wonderful! She made me feel comfortable and explained my procedure thoroughly. It's obvious that she really knows her stuff. And I'm really happy with my results. The facility is clean and welcoming and they were right on time. Overall my experience was a delight! I'll be back for sure.
Jennifer LaFeber
Jennifer LaFeber
22:22 14 Apr 23
Stephanie is amazing! She is very knowledgeable and skilled in her treatments. She also follows up to be sure everything settles well. 10/10 recommend!
Rory Duckworth
Rory Duckworth
19:03 14 Apr 23
I have recommended Spruce Spa to several friends who have all booked and loved the service. I especially appreciate Stephanie’s depth of knowledge, skillful hands, and amazing sense of humor! Can’t wait to try something new!
Diane Ward
Diane Ward
17:50 14 Apr 23
Love Sarah! She is so friendly and kind. She always knows the best treatments for my aging skin. Would HIGHLY recommend Spruce Spa!!!
Sandra Knight
Sandra Knight
17:11 14 Apr 23
Stephanie Bruce understands how to treat a patient. She does a thorough consultation and then chooses the best products and treatments for her client. I felt like Stephanie listened to me and made educated recommendations based on my specific needs. Spruce Spa is a gorgeous space!
Gretchen Soffe
Gretchen Soffe
04:28 14 Apr 23
Love love love!!!! Sarah is my esthetician and is amazing! Very knowledgeable, easy to talk to, and really does a great job! I wish I could come here everyday!
Kelsey Turner
Kelsey Turner
02:41 14 Apr 23
Stephanie was fabulous! Very accommodating & professional. She was also friendly & made me feel at ease.
Cynthia Coor
Cynthia Coor
02:13 14 Apr 23
Stephanie is a master at what she does. Very professional, informative and takes great pride in helping you look your best!
Amy Johnson
Amy Johnson
00:08 14 Apr 23
I love Spruce Spa! Steph is absolutely the best! She always makes me feel so comfortable. She educates me on everything I need to know to decide exactly what I need to get desired results. Always happy and rejuvenated after every visit!
Nicole Wankier
Nicole Wankier
00:01 14 Apr 23
Stephanie is so knowledgeable and knows exactly how to make you look your best. I loved my time at Spruce!
Lisa Packer
Lisa Packer
23:28 13 Apr 23
First time there and I love it!Cory was very kind and answered all my questions with a lot of knowledge.Beautiful and peaceful place.I will definitely come back again.
May Alvarez
May Alvarez
22:19 13 Apr 23
Great place great employees through and through!
Jon Parke
Jon Parke
20:10 13 Apr 23
Wide range of services. Beautiful building and friendly staff. Scheduling is easy and convenient.
Matt Kasprzyk
Matt Kasprzyk
20:09 13 Apr 23
The staff are incredibly sweet and make you feel so comfortable. I got my eyebrows laminated and they did an amazing job! I definitely recommend Spruce!!
Vivian Conlon
Vivian Conlon
22:10 12 Apr 23
the staff is absolutely amazing and so kind!
Madeline Alfandre
Madeline Alfandre
21:41 12 Apr 23
Spruce spa was an amazing experience. Greeted with a hot cup of tea at the front desk. The facility is absolutely beautiful! Cory was my injector and it was relatively painless. Quick and easy appointment. Will definitely be back!
Killer Stories Podcast
Killer Stories Podcast
15:18 07 Apr 23
The most relaxing and beautiful spa around
Cory O'Grady
Cory O'Grady
23:54 06 Apr 23
Cory was great! He explained the process and scheduled a follow up to check my results are very natural and I still look like me. I appreciate that!!! I definitely recommend.
Rachelle Nagoshiner
Rachelle Nagoshiner
16:48 10 Mar 23
Cory is the best!
Anthony Dumas
Anthony Dumas
17:00 03 Mar 23
Amazing people and amazing experience, definitely recommend this place!!
Dom Perri
Dom Perri
21:32 01 Mar 23
I was hesitant to try filler because I was worried I would look “fake”. Stephanie took time to explain to me the expected outcomes and reviewed some before and after pictures of the results. After years of debating, I finally decided to do it. I’m so happy with my results and I still look natural!!
Gloria Falomo
Gloria Falomo
19:27 16 Feb 23
If you need anything this is the place to go. Not only is the staff the best, but you feel like family the moment you walk in the door. Everyone is so nice and they are always happy to answer any questions 😊
E7uunlsther Brauner
E7uunlsther Brauner
18:00 13 Feb 23
Diana was super helpful in getting me in for a consultation with Cory despite my crazy schedule. Cory was able to provide me with all the answers to my questions and treat me the same day. I’ll definitely refer my friends. Thank you!
Roy Lan
Roy Lan
18:48 03 Feb 23
I’ve tried to lose weight for years. Lauren and her team have helped me finally take the pounds off and I’m finally seeing the results. I’m working out 4 times a week now and haven’t felt this good in years!
Jummy's_Thoughts
Jummy's_Thoughts
16:54 31 Jan 23
Diana was so friendly and professional at the front desk. It was such a welcoming environment. I’ve been to a lot of places in Salt Lake and finally feel like I have found a place that doesn’t make me feel like I don’t belong.
Larry Care
Larry Care
12:44 30 Jan 23
Lauren and the Spruce team are my go-tos for all things aesthetics!
Magloire TSOGBALI
Magloire TSOGBALI
05:53 30 Jan 23
My skin has never looked better since I started seeing Sarah. She is a pro at what she does!!
So, I had so many skin problems and was really nervous about taking the first step to being seen. Sarah is a skin genius! She put together a plan to help me resolve my acne and improve the wrinkles that have been bothering me for years! I’m so happy with my results!
Adedayo Ogunware
Adedayo Ogunware
22:48 29 Jan 23
Love Corey! He does botox & fillers very natural.
Cale Hernandez
Cale Hernandez
13:18 11 Jan 23
Sarah was fabulous! I will definitely return!
Sherry Jane Love
Sherry Jane Love
23:49 15 Dec 22
Fantastic services, staff, and setting. If you haven’t been to Spruce yet, you’re missing out!
Gabi Finlayson
Gabi Finlayson
00:52 14 Dec 22
Good 👍
Nina herrera
Nina herrera
23:27 12 Dec 22
Spruce Spa is amazing! I love their staff, services and ambience. I have received several services but after getting the BBL skin tightening today on my face and neck, my skin has seriously never looked better. It’s honestly a miracle. Love it!
Kristy Kimball
Kristy Kimball
00:59 03 Dec 22
I did the Meyers Cocktail with Glutathione and all I can say is wow, nice boost to the energy and immune system. Beautiful building and great staff. I recommend this place.
Patrick Sullivan
Patrick Sullivan
21:38 01 Dec 22
It was such a pleasure to have Stephanie do my procedures, she took a very professional and insightful approach and explained how everything works together.
Martha Levy
Martha Levy
23:23 23 Nov 22
Incredible price for such skilled providers. New building, incredible environment with natural light and plants etc. i would recommend time and time again!
Sarah Parke
Sarah Parke
18:03 07 Nov 22
Awesome 👌
David walker
David walker
21:25 26 Oct 22
Heather was great! Didn’t feel it at all…and I’m going back again for more! :-)
Launnee Symes
Launnee Symes
02:44 16 Oct 22
Fantastic spa
Stephanie Santariga
Stephanie Santariga
18:23 13 Oct 22
Stephanie is the best! She really takes time to listen to your needs instead of rushing you into a treatment.
Katy Alder
Katy Alder
21:28 05 Oct 22
My hydrofacial was a great first experience. My skin felt great and glowed the rest of the day!
Becky Ward
Becky Ward
13:17 29 Sep 22
Felt so comfortable coming here, everyone is welcoming and friendly. Heather did my botox and she was great at explaining all the options and educating me and making me a part of everything she was doing. Also got lashes w Angelina and I could not be happier she did an amazing job!! Will be back many times over !! Thank y’all so much!!
Jennifer Benning
Jennifer Benning
18:19 21 Sep 22
Love the IV’s!
Ilene Overall
Ilene Overall
23:16 08 Sep 22
Heather is amazing! She takes time to make sure you are on the same page and going to be happy. Also very knowledgeable in what to do or not to do.
melissa little
melissa little
00:59 12 Aug 22
Had a lip injection service done, and it was amazing!! They were so informative and made me feel so comfortable during the process!!
Chloe Noorda
Chloe Noorda
23:56 19 Jul 22
Heather does the best Botox. She’s done my injections since I moved to Utah so I’ve had 4 treatments from her. I’ve had Botox from other people in the past but they weren’t as knowledgeable on tricks you can do with Botox like eyebrow lifts. Highly recommend. She makes me look amazing. She uses dysport because it works faster and comes with less headache for me. Highly recommend!
Jade
Jade
17:51 12 Jul 22
Staff I have met have been always cheerful and gracious hosts. Jill’s electrolysis has been outstanding!
Richard Phillips
Richard Phillips
13:24 16 Jun 22
Went for a hydra facial! Amazing experience. The spa is super cute and my skin looked amazing after!!!!
Chelsey McAlpin
Chelsey McAlpin
01:39 18 May 22
Jill is amazing!!!! She is professional, warm and skilled. I’m very pleased with her work! I’m grateful I found her and highly recommend her to anyone. Thanks Jill!!
Jan O
Jan O
18:32 04 May 22
Angela is the best. She is very honest and won't offer services that you won't benefit from. Heather does amazing work! Can't wait to come back!
Dr Kinu Tanaka
Dr Kinu Tanaka
23:49 03 May 22
I was recommended this place by a friend. I was experiencing an extremely frustrating constant lower eyelid twitch that wouldn’t go away due to stress. After checking with several doctors prior, they were unsure how to help the spasm. Heather K. was amazing and knew exactly how to help and made all the difference. I highly recommend this place and Heather!
Beckie Buchanan
Beckie Buchanan
15:16 03 May 22
Heather thank you for everything you do for me!!! I will always make the 8 hour drive just to see you!!!!
April Smith
April Smith
19:40 30 Apr 22
Gorgeous space. Great service!
Vanessa Ramirez
Vanessa Ramirez
14:45 30 Apr 22
Staff is nice and welcoming. They do a great job and listen to your needs. It is one of my favorite aesthetic places to go to.
Callie Peterson
Callie Peterson
23:20 28 Apr 22
I came to see Heather at Spruce for injections after having subpar experiences at other med spas, and I cannot recommend her enough. I trust her expertise and I’ve never been happier with my results. So happy to have found both Heather and Spruce. Bonus points for location in Millcreek.
Rachel Brown
Rachel Brown
23:18 28 Apr 22
js_loader